by Ken Giffin | Nov 2, 2021 | employee empowerment, personal growth, team development
Last month, Harvard Business Review profiled the reasons behind “The Great Resignation,” and zeroed in on industries like healthcare and tech, and age groups like those 30-45 who were more likely than their counterparts to leave current positions. The article is just...
by Ken Giffin | May 30, 2019 | customer satisfaction, employee empowerment, operational efficiency, team development
A recent headline about fixing a toxic work culture from MIT Sloan School of Management grabbed our attention. The advice for leaders about listening to their workforce and enabling them to make good customer decisions was spot on. However, it made us think of the...
